We found your service through the real estate agent when we purchased the property. We are very satisfied with your service. We should say “excellent and professional at a reasonable price with a two-in-one combined pre-purchase inspection.”

The reports were easy to read and understand. Further, we thank Kate for informing us of the date and time of the inspection, (which the agent failed to do so), so that we could inspect the property and seek your advice at the site.

Your service had been thorough and helpful. We will surely recommend your service to our friends.”

–  Kelvin & Shirley Kam

Thank you for your prompt and comprehensive inspection of our property in Hackham West. Customer service was excellent, polite and the report was preceded by a verbal discussion of its main points. The report was easy to read. I would like to see you service expanded to include gas and electrical inspections as well. Again, thank you.

I feel you have not only given me the confidence to continue with the purchase of this property, but also a five year maintenance plan.

– Judith Meacham

Customer service was excellent. Very prompt service and Sam took care to explain to both me and my husband on the phone the outcome of the inspection.

The reports were easy to understand but I did value Sam’s explanation on the phone in order to get the full picture.

We were a bit disappointed that the report was lacking in some areas due to limited access on the property (I assume it was in most cases due to the tenant’s furniture etc).

– Kat

I found your service Excellent. When I phoned I received a very clear explanation of what your inspection and report involved and all my queries were answered and your inspection and return of the report was very prompt.

The reports were very easy to understand and contained all the required information.

– Michael Mayes – Construction Manager

“We have been using BPI’s services for 5 to 6 years now. BPI has given us prompt, reliable service and has always met deadlines.

Their reports are really excellent, better than all others in the industry and we’re very impressed by the backup service they provide after the inspections are done…..”

– Larry Bell – Bell Dixon Butler Solicitors

“We started dealing with BPI about 4 years ago, but have been using them consistently for the past 18 months.

They have always given us prompt, courteous service and are excellent when you have an emergency rush job to be done.

It’s always nice to do business with BPI and we also like their independence in that they are not tied to any of the pest control companies…”

– John Illingworth – McColms 1st National Real Estate

“I had opportunity to use BPI when purchasing a house property recently.

I found them very punctual in carrying out the inspection and their report was very detailed and thorough…”

– Kate Johnson – Hervey Bay

“Our experience in our dealings with BPI over 2 ½ years has been excellent.

They provide a thorough and professional service and are always there on the day arranged.

Their building and pest reports are particularly good. They are extensive, comprehensive and professional – they are what our clients expect.

Larry Ryan is a very affable person and gets on well with our clients. He is very helpful and can explain and discuss the ramifications of his report with the client, both during and after the inspection…………”

– David Carlon – Childers 1st National Real Estate

“We have been using BPI to do our building and pest inspections for some 4 years now. Their reports are good – our clients find them thorough, professional and they like them.

Nothing is too much trouble – we appreciate the prompt, reliable service that they have given us and also that they understand our industry and explain things well to our clients.

We also like the fact that they have no conflict of interest……”

– Michael Dempsey – Michael’s Real Estate

“Larry has been conducting Building and Pest inspections for us for about 3 years and over that time we have found him to be professional, considerate and knowledgeable.

His reports are concise, easy to understand and thorough. I have no hesitation in recommending BPI for any building and pest consultancy work”.

–  Rob Whitney – Professionals

“BPI carried out three inspections for us as we house hunted over the course of a year.

We valued his thorough checks and we learned a lot about the things you look for in an inspection.

Larry helped us find the right house and we are very happy with the purchase. I would recommend BPI to anyone thinking of buying a property”.

–  Neville Jacobs – Hervey Bay

“The BPI consultant who conducted our inspection demonstrated a wealth of professional knowledge and insights into building codes and regulations.

He spent a long time at the property, ensuring every aspect of BPI’s thorough checklist was covered.

It’s without hesitation that we warmly recommend the services of BPI- Building & Pest Inspections”.

–  David and Jane Robertson – Maryborough

“I was extremely happy with the value for money service offered by BPI.

I was provided with professional advice and a thoroughly informative report that directed me to any particular issues and how these could be addressed cost-effectively”.

– Donna Black – Noosa Heads

“Hey Larry,Thanks very much for getting the report through so quickly and explaining the issues found with me on-site.

Both your customer service and report were excellent.

Thanks again,”

– Ian

Q: How did you find our customer service? Excellent / Good / Satisfactory / Poor.

Q: Why? Larry was able to carry out the inspection in less than a week & was very prompt with the final report.

Q: Was the report easy/difficult to understand? Yes, very comprehensive & clear.

Q: How can BPI Building & Pest Inspections improve in the future? Keep doing what you’re doing!

Larry was able to carry out the inspection in less than a week & was very prompt with the final report

– Sharyn

Q: How did you find our customer service? Excellent / Good / Satisfactory /

Customer service was excellent.

Q: Why?

The BPI representative Larry Ryan was very punctual. At all times during the inspection, Larry Ryan explained the inspection process and provided solutions during discussions had. Larry displayed professional conduct at all times and I would not hesitate to recommend him.

Q: Was the report easy/difficult to understand?

The report was easy to understand.

Q: How can BPI Building & Pest Inspections improve in the future?

No improvements required.

At all times during the inspection, Larry Ryan explained the inspection process and provided
solutions during discussions had.

Thanks again,”

– Scott Ballantyne